PRIVACY POLICY — The Natural Health Life
This privacy policy is effective as of March 2025.
The Natural Health Life, a private legal entity headquartered at 1234 Elm Street, Los Angeles, CA 90001, USA, registered under EIN 12-3456789 (“Retailer” or “we”), takes your privacy seriously and is committed to safeguarding and protecting the data of all its customers, partners, suppliers, and users (“Users” or “you”) of the website https://vidanaturlife.com/ and any other site, store, or application operated by the Retailer (hereinafter referred to as the “Store”).
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our Store and in communications we exchange with you (“Communications”).
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA MADE AVAILABLE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices, the choices you can make, and the rights you may exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact us at hello@vidanaturlife.com.
Additionally, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will take you out of the Store and may result in third parties collecting or sharing information about you. We do not control, endorse, or make any representations regarding these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policies of any website you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
- “Personal Data” means any information that, directly or indirectly, identifies or can identify a natural person, such as name, Social Security Number, date of birth, IP address, and others;
- “Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, trade union membership, or affiliation with a religious, philosophical, or political organization, health-related data, sexual life data, genetic or biometric data;
- “Personal Data Processing” means any operation performed on Personal Data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, harmonization or association, restriction, deletion, or destruction. Any other operation provided for under applicable law is also considered Personal Data Processing;
- “Data Protection Laws” means all legal provisions that regulate Personal Data Processing, including but not limited to the Brazilian General Data Protection Law (LGPD – Law No. 13,709/18).
Use of Personal Data
We collect and use Personal Data to manage our relationship with you and serve you better when purchasing products and/or services in the Store, personalizing and improving your experience. Examples of how we use your data include:
- Enabling you to purchase products and/or services from the Store;
- Confirming or correcting the information we have about you;
- Sending information that we believe may interest you;
- Personalizing your Store experience;
- Customizing the advertisements you receive based on your interest in our Store; and
- Contacting you via phone number and/or email provided. We may contact you personally, by voicemail, through automatic dialing equipment, by text messages (SMS), by email, or any other communication method your device can receive, in accordance with the law and for reasonable business purposes.
Furthermore, Personal Data may also be used as we deem necessary or appropriate:
(a) in compliance with Data Protection Laws;
(b) to meet legal process requirements;
(c) to comply with court orders, regulatory decisions, or decisions from competent authorities, including authorities outside your country of residence;
(d) to protect our operations;
(e) to protect our rights, privacy, security, or that of third parties;
(f) to detect and prevent fraud;
(g) to allow us to take necessary legal actions or limit damages we may suffer;
(h) in other ways permitted by law.
OUR STORE IS NOT INTENDED FOR INDIVIDUALS UNDER 18 YEARS OLD, AND WE REQUEST THAT SUCH INDIVIDUALS DO NOT PROVIDE US WITH ANY PERSONAL DATA.
Sharing Personal Data with Third Parties
We may share your Personal Data:
- With partner companies that you select or choose to send your data, inquiries, questions, etc., as well as service providers or partners who manage or support certain aspects of our business operations on our behalf. These providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including data storage providers, fraud management, customer support, sales, order fulfillment, personalized advertising, and IT services.
- With third parties to help us manage the Store;
- With third parties if there is any corporate reorganization, merger, sale, joint venture, assignment, transfer, or disposition of all or part of our company, assets, or capital (including in connection with bankruptcy or similar proceedings).
User Rights
At any time, you may request:
(i) Confirmation that your Personal Data is being processed;
(ii) Access to your Personal Data;
(iii) Corrections to incomplete, inaccurate, or outdated data;
(iv) Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
(v) Data portability to another service provider, provided it does not affect our trade secrets;
(vi) Deletion of Personal Data processed with your consent, where permitted by law;
(vii) Information about entities with whom your Personal Data has been shared;
(viii) Information about the possibility of denying consent and the consequences of such denial;
(ix) Withdrawal of consent.
Your requests will be handled carefully to ensure the effectiveness of your rights. We may require proof of identity to ensure that data is only shared with its rightful owner.
Security of Personal Data
We strive to adopt the technical and organizational measures required by Data Protection Laws to safeguard Personal Data in our organization. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reasons to believe that your interaction with us is no longer secure (e.g., if you believe that the security of any of your accounts has been compromised), please notify us immediately.
Updates to this Privacy Policy
If we modify our Privacy Policy, we will post the new text in the Store with the updated revision date. We may change this Privacy Policy at any time. If there are significant changes to this Privacy Policy, we may notify you through the contact details we have on file or through a notice in our Store.
Your continued use of the Store after the modifications means you accept the revised Privacy Policy. If, after reading the updated version, you do not agree with its terms, please discontinue access to the Store.
For any questions or to exercise your rights under this Privacy Policy and/or Data Protection Laws, please contact us at hello@vidanaturlife.com.